T A X I
CANCELLATION POLICY Once your ride is booked, you are responsible for timely cancellation in writing via email or text. If you fail to cancel reservation in time 100% of fare is due. When you make a reservation, the time slot/taxi is not available for hire for other passengers.
24 hours notice
Online Reservations made more than 24 hours in advance.
Any form of advanced booking: text, email, phone call made with more than 24 hours notice.
Long distance rides
All pre paid fares
24 Hours cancellation notice for SAF and ABQ Airport
100% of fare is due.
Airport and long distance rides booked with less than 24 hours notice cannot be cancelled unless
an emergency. 100% of fare is due.
Short notice or immediate rides
15 minutes cancellation notice for local rides in Los Alamos County
No cancellation if driver has arrived at appointed time for an immediate or short notice request.
100% of fare is due.
If you fail to cancel reservation in time and driver has arrived, 100% of fare is due.
See our terms and conditions for further details.